Globalisation is a phenomenon that fascinates me. I grew up in a region of emigrants, with limited contact with the external world, and where things used to move really slowly. Fortunately Galicia has made some progress these days, although it still remains the periphery of Europe.
Anyway, I remember the few foreigners I met as a child, mostly people related with church, and how I loved to hear stories about their countries. I used to think that when I would grow up I would like to travel like them, and even live abroad. I eventually did. I also remember that phoning to another country was almost an adventure. You could choose between using an operator and making automatic calls, although for the latter you would need to dial 07 and wait for a second tone, not always available. In either case calls were rear and expensive.
I made my first call abroad when I was 15, as I had to arrange the details of a school in England where my parents sent me to practice English. The trip to the UK was not only my first trip as grown up, but also my baptism to globalisation. In just a few weeks I met persons from all continents, and I started to feel more and more comfortable with the idea of becoming a world citizen.
A lot has happened since those days, but all these old memories came now to my mind as I’ve been reflecting of what I have done all this week, ping-ponging across the world. The story is the following: a very large British firm decides to source a certain product in order to sell it together with their services. A British broker receives the call and starts looking for possible products. He contacts my company’s office in Hong Kong, and asks for a product we have in our catalogue. The HK colleagues contact me, since I am the one responsible for that product and I have the contacts of the supplier, a company in Taiwan. You may think the chain is already long enough, but actually it is still longer, because the Taiwanese manufacture the product in mainland China, which is quite common these days. So the game starts. I negotiate a price with Taiwan, which I send to HK, which is sent somewhere in Britain, and from there to London. Then a question comes, from London to the broker’s office, then to HK, then to Belgium, then to Taiwan, and eventually to Shanghai. The answer of course, all the way back. And then a second question, this time only to Taiwan … I don’t know if we will close this deal, but I am sure that if we were in the old days of dialling 07 plus the international number the real (and only) winners would have been the Telecom companies. Luckily Skype and e-mail are free, so we can still hope for our share of the cake.